How and when can you return goods to us?
Returns within Germany
If you would like to return goods to us within the scope of right of revocation or warranty claims, please use the return slip provided with it, so that we can better assign the return shipment. You can find it in your package.
For minor damage or complaints of the attachments of e.g. Glasbongs asked you to contact us by e-mail in advance, so that we can decide whether a return is necessary, or whether you dispose of the product itself.
Returns within Europe
If you would like to return the goods received from an EU member state to us, you can do so via our return form. We then contacted you to clarify the options available to your country with you.
For worldwide returns requests outside Europe, please use our return form. We then contacted you to clarify the options with you.